Legal · Privacy
Privacy Policy
This page explains what TradePilot collects when you visit our site or request a market availability check, why we collect it, and the choices you have.
Last updated: July 10, 2026
TradePilot (“TradePilot,” “we,” “us,” or “our”) provides marketing and sales automation services for home-service contractors across the United States. We respect your privacy and are committed to being transparent about how we handle your information.
1. Information we collect
Information you provide
- Contact details (name, business name, email, phone) submitted through the market availability form or booking flow.
- Contact details (name, business name, email, phone) submitted through the market availability form or booking flow.
- Contact details (name, business name, email, phone) submitted through the market availability form or booking flow.
Information collected automatically
- Device and browser data (type, operating system, language, screen size).
- Usage data (pages viewed, time on page, referring URL, approximate location from IP).
- Cookies and similar technologies used to remember your preferences and measure site performance.
2. How we use your information
- Check whether your trade and city are still available and reserve the market on request.
- Respond to inquiries, schedule strategy calls, and deliver the services you request.
- Send transactional emails (booking confirmations, reports, account updates).
- Improve our website, offers, and services based on usage patterns.
- Prevent fraud, abuse, and unauthorized access, and comply with legal obligations.
3. Legal bases
We process your data under one or more of the following: your consent, the performance of a contract you entered into with us, our legitimate interests in operating and improving our business, and compliance with applicable law.
4. Sharing your information
We do not sell your personal information. We share it only with:
- Service providers that host, secure, and operate our site and backend (for example, our cloud database, email, and analytics providers).
- Advertising and scheduling platforms strictly to deliver the service you requested.
- Professional advisors (legal, accounting) when needed.
- Authorities where required by law or to protect our rights, users, or the public.
5. Cookies
We use cookies for essential site functions, analytics, and ad performance measurement. You can control cookies through your browser settings. Disabling cookies may limit some features of the site.
6. Data retention
We keep availability and lead records for as long as needed to operate our services and for a reasonable period afterwards to meet legal, tax, and audit obligations. When data is no longer needed, we delete or anonymize it.
7. Security
We use industry-standard safeguards (encryption in transit, access controls, row-level database policies) to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. Your rights
Depending on where you live, you may have the right to:
- Access, correct, or delete the personal information we hold about you.
- Opt out of marketing emails at any time using the unsubscribe link.
- Request a copy of your data or restrict certain processing.
- Lodge a complaint with your local data protection authority.
9. Children
Our site is intended for business owners and is not directed at anyone under 16. We do not knowingly collect information from children.
10. International visitors
TradePilot is based in the United States. If you visit us from outside the US, your data will be processed in the US, where privacy laws may differ from your own.
11. Changes to this policy
We may update this Privacy Policy as our services or the law changes. The “Last updated” date at the top always reflects the current version.